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Title
Text copied to clipboard!Admission Coordinator
Description
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We are looking for an organized and detail-oriented Admission Coordinator to manage and streamline the patient admission process in our healthcare facility. The Admission Coordinator will serve as the first point of contact for patients entering the system, ensuring that all necessary documentation is completed accurately and efficiently. This role requires excellent communication skills, the ability to handle sensitive information with confidentiality, and a strong commitment to patient care and service excellence. The Admission Coordinator will collaborate closely with medical staff, administrative teams, and patients to facilitate smooth admissions and optimize patient flow. Responsibilities include verifying patient information, coordinating with insurance providers, scheduling admissions, and maintaining accurate records. The ideal candidate will have experience in healthcare administration, strong organizational skills, and the ability to work effectively in a fast-paced environment. This position plays a critical role in enhancing patient experience and supporting the operational efficiency of the healthcare facility.
Responsibilities
Text copied to clipboard!- Coordinate patient admission procedures and documentation.
- Verify patient information and insurance details.
- Schedule admissions and coordinate with medical staff.
- Maintain accurate and confidential patient records.
- Communicate effectively with patients and healthcare teams.
- Ensure compliance with healthcare regulations and policies.
- Assist patients with admission-related inquiries.
- Collaborate with insurance companies for pre-authorization.
- Manage admission databases and reporting.
- Support continuous improvement of admission processes.
Requirements
Text copied to clipboard!- High school diploma or equivalent; healthcare certification preferred.
- Experience in healthcare administration or related field.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency with electronic health records (EHR) systems.
- Ability to handle sensitive information confidentially.
- Attention to detail and accuracy.
- Problem-solving skills and adaptability.
- Knowledge of healthcare regulations and insurance processes.
- Ability to work under pressure in a fast-paced environment.
Potential interview questions
Text copied to clipboard!- What experience do you have with patient admissions?
- How do you handle confidential patient information?
- Describe your experience with insurance verification.
- How do you prioritize tasks during busy admission periods?
- What strategies do you use to ensure accuracy in documentation?
- How do you handle difficult or upset patients during admission?
- Are you familiar with electronic health record systems?
- How do you stay updated on healthcare regulations?
